Flightline Values & Benefits

Our Company Values

Customer Service – We provide exceptional service to our clients by going beyond ‘normal’ expectations. We respect our clients and the business they provide us. We offer them a service that secures value for their money and peace of mind knowing that we have got their backs. This is part of what sets us apart from the competition and keeps us top of mind in town for property management services.
Commitment to Quality – We take pride in our work, performing to the best of our ability and to the highest possible standard.
Teamwork – Our values are not achieved on our own. We understand the importance of working closely and efficiently with all of our partners, whether employees, suppliers, contractors, owners or tenants.
Reliability – We understand and appreciate the importance of our client’s time. As such we keep our promises in terms of our service commitments, timings and objectives. We will always communicate progress at every step of the way to keep our clients informed.
Integrity: We are transparent, honest, and consistent. We take pride in our work and act with the highest level of professionalism in the industry. We do what we say we will do and work hard to earn your trust. Our relationships are based on respect and fairness. More importantly, our actions demonstrate our integrity.
Service: We challenge ourselves to execute flawlessly and to consistently deliver the highest quality of service to our customers. We take our time to understand what our customer’s specific needs are and to offer the service that is right for them. We want to be known as a company that cares about customers and delivers superior housing in each of our local markets.
Expertise: We are experts specializing in Escambia County and Santa Rosa County and can deliver long-term solutions that meet your needs. We can help you realize the landlord’s dream which is to keep your property Rented, Collected and Maintained. Our mission is your peace of mind and we achieve that by caring for your property as if it were our own.
Commitment: We are passionate and enjoy what we do. Our philosophy and core values drive our service offerings, pricing and attitude towards our daily activities. We are intensely focused on serving our clients and helping them achieve their peace of mind and business objectives.
Community: We believe that our Core Values are a key part of our success, not just as a business, but in terms of the impact our work has on our clients and on our local community. We are dedicated to making an impact in our local communities because we love where we live and work.

Benefits of using Flightline Realty & Property Management

Advertise property in multiple venues to acquire the best possible tenant for your home
YouTube video tours of all our listings
Professional signage
Online application process screens prospective tenants. This includes credit, criminal background checks, National Eviction Search, Income & Employment verification, Photo ID verification and rental history check
Provide an owner’s web portal where you can view your account 24/7, view work orders, check statements, etc.
Complete lease agreements and any associated documents
Complete a Move-In inspection and Move-Out inspection of your home
Collect Rents and Hold Security Deposits in escrow
Maintain an after-hours emergency maintenance hotline
Dispatch and monitor contractors and vendors on maintenance requests
Conduct monthly exterior inspections of leased properties
Conduct annual interior inspections of leased properties and provide owners with a full report and photos that are accessible through the owner portal
Provide Landlords with an accurate Monthly Financial Statement and Occupancy Report
With minimal vacancy and strict screening criteria we provide owners peace of mind knowing their home will be well cared for

Flightline Realty &
Property Management, LLC
700 South Palafox St. Suite 200M
Pensacola, FL 32502
850-776-4902
janet@flightlinepcola.com